Privacy Policy

Last updated: January 2026

1. Who We Are

Benchmark Research Consulting Group ("BRG Consultancy", "we", "our", "us") is a market research and strategic consulting firm headquartered at Unit 3261, The Vertical Corporate Tower A, Bangsar South, Kuala Lumpur, Malaysia. Our website is brgconsultancy.com.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, company name
• Communication Data: Messages, inquiries, and correspondence you send us
• Usage Data: IP address, browser type, pages visited, time spent on site (via cookies)
• Research Data: If you participate in our research panels, data collected under separate panel agreements

3. How We Use Your Information

We use your personal data to:

• Respond to inquiries and partnership requests
• Provide and improve our consulting services
• Send relevant updates, insights, and communications (with your consent)
• Analyze website usage to improve user experience
• Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases: (a) your consent; (b) performance of a contract; (c) compliance with legal obligations; (d) our legitimate interests in operating and improving our business.

5. Data Sharing

We do not sell your personal data. We may share data with trusted service providers who assist in operating our website and business, subject to confidentiality obligations. We may disclose information where required by law.

6. International Transfers

As a global firm with offices across Asia and Europe, your data may be processed in countries outside your home jurisdiction. We ensure appropriate safeguards are in place for all international data transfers.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by applicable law. Contact inquiry data is typically retained for 3 years.

8. Your Rights

Subject to applicable law, you have the right to: access your personal data; correct inaccurate data; request deletion; withdraw consent; object to processing; and lodge a complaint with a supervisory authority. Contact us at hello@brgconsultancy.com to exercise these rights.

9. Cookies

We use cookies to improve your browsing experience and analyze website traffic. Please refer to our Cookies Policy for full details.

10. Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

11. Contact Us

For any privacy-related queries, please contact us at:
Email: hello@brgconsultancy.com
Address: Unit 3261, The Vertical Corporate Tower A, Bangsar South, Kuala Lumpur, Malaysia

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.